We want you to be delighted with anything you receive from us. You may return any SYC purchase in its original condition within 30 days from original purchase date for a full refund. Please note that wound yarn or sale items cannot be returned. Return postage is not covered.
Send all returns and exchanges to:
Smitten Yarn Co.
86 Wakefield Street
Rochester, NH 03867
Please include your receipt or packing slip. If you no longer have it, please include a way for us to know who to credit the return to.
If you do not have your receipt or packing slip, you must include:
- your email address
- your phone number
- your shipping address
If you have any questions or concerns we'd love to hear from you! Please contact Dawn@SmittenYarnCo.com. Thank you for choosing Smitten Yarn Co!