Mon – Sat : 11:00 am - 7:00 pm, Sun: 12:00 pm – 5:00 pm

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Return Policies

We want you to be delighted with anything you receive from us. You may return any SYC purchase in its original condition within 30 days from original purchase date for a full refund. Please note that wound yarn or sale items cannot be returned. Return postage is not covered.

Send all returns and exchanges to:


Smitten Yarn Co.
86 Wakefield Street
Rochester, NH 03867

Please include your receipt or packing slip. If you no longer have it, please include a way for us to know who to credit the return to.

If you do not have your receipt or packing slip, you must include:

  • your email address
  • your phone number
  • your shipping address

If you have any questions or concerns we'd love to hear from you! Please contact Dawn@SmittenYarnCo.com. Thank you for choosing Smitten Yarn Co!

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